Contact Us
Have a question about our discount furniture and mattresses, about delivery or an order? The Redumax team is here to help.
Write to us or call us: we respond quickly to all requests, whether you need advice before buying, a delivery update, or after-sales service.
Frequently Asked Questions About Our Furniture, Mattresses, and Delivery
How fast is delivery?
Standard delivery time is 2 to 10 business days. Mattresses, box springs, and certain bed models can be delivered same day or next day, subject to availability.
Can I cancel or modify my order?
Yes. You can cancel free of charge within 24 hours of purchase. You can also change the delivery address or date free of charge as long as you have not received the shipping confirmation email.
What should I do if my furniture arrives damaged?
Report any apparent damage within 48 hours of delivery using our after-sales service form, along with your invoice and photos. Your rights under the legal warranty remain protected.
How much does delivery cost?
Doorstep delivery is $29.99. It is free for any purchase of $499 or more (before taxes). Exact fees are displayed before you confirm your order.
Which areas do you deliver to?
We currently deliver to all regions of Quebec. Exact availability is validated based on your address at the time of ordering.